Contents · Sections
Information we collect
When you use the contact form, we receive your name, email address, enquiry category, message, consent record and basic abuse-prevention data such as time and IP-derived rate-limit markers.
Technical logs
The hosting provider may record IP address, browser, requested page, referrer and time for security and reliability.
No sale of data
Waxno does not sell personal information or build advertising profiles.
How information is used
We use enquiry data to reply, correct editorial material, investigate abuse and maintain service security.
Legal basis
Depending on your location, processing relies on your consent, steps requested before a service, legitimate interests in running a secure publication, or legal obligations.
Retention
Ordinary enquiries are kept only as long as reasonably necessary for the conversation, records and legal requirements; abuse logs are kept for shorter security periods where practical.
Sharing and international processing
Data may be processed by our hosting and email providers solely to deliver the site and your message, and may cross borders with appropriate safeguards.
Required disclosure
We may disclose information where law requires it or to protect users, the service or legal rights.
Your rights
Depending on your jurisdiction, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent without affecting earlier lawful processing.
Privacy contact
Use the Contact page and choose Privacy, or write to concierge@waxno.com. We may need to verify identity before fulfilling a rights request.